WordPress security and rescue

Recover, Secure and Maintain Your WordPress Website

Clearly scoped help for existing WordPress owners facing compromise, instability, poor performance or a maintenance backlog.

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What we can address

From Immediate Recovery to Ongoing Care

  • Hacked-site assessment and recovery planning
  • Malware investigation and removal where technically possible
  • WordPress, theme and plugin update repair
  • Backup review and recovery testing
  • Security hardening and access review
  • Performance diagnosis and repair
  • Uptime monitoring and monthly maintenance reporting
  • Optional migration to Kilwhiss Host

Before rescue work begins

The website owner must authorise access and confirm the affected site and hosting account. Availability, recovery prospects, backups and scope are assessed before a commitment is made.

Do not send passwords or API keys through the public contact form.

Defined options

Choose the Right Level of Help

Final scope and price are confirmed after the site and symptoms have been reviewed.

Security Health Check

£149

A focused review for a functioning WordPress site.

  • Core, theme and plugin status
  • Administrator and access review
  • Backups and basic hardening checks
  • Prioritised action list

Emergency Rescue

£299–£999

Scoped investigation and recovery for a compromised or failed website.

  • Initial containment guidance
  • Malware and file assessment
  • Recovery or rebuild recommendation
  • Post-recovery hardening

Managed Care

£39–£149/month

Ongoing maintenance after the website reaches a supportable condition.

  • Managed updates and backups
  • Uptime and security monitoring
  • Maintenance reporting
  • Agreed support allowance
Service boundary: Emergency work is subject to availability and an agreed scope. Recovery, malware removal and future security cannot be guaranteed. Hosting, premium licences and third-party charges may be separate.
A safer destination

Migration When the Existing Platform Is the Problem

If the current hosting arrangement prevents dependable recovery or maintenance, Kilwhiss can scope a controlled migration to Kilwhiss Host.

  • Pre-migration backup and compatibility review
  • Staged file and database migration
  • DNS and SSL coordination
  • Post-migration functional checks

Separate and transparent

Hosting remains a separate service with its own product description and charges. A migration is recommended only when it supports a more reliable outcome.

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Tell Us What Has Happened

Send the domain and a concise description of the symptoms—without passwords, secret keys or sensitive customer data.

Request WordPress Help